Archive for the ‘Agents Marketers’ Category

How Predictive Dialing Increases Sales

Monday, January 25th, 2010

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Predictive dialing has been used as a sales generating tool to bring in new business. Sales agents using predictive system have also realized the ease of using a system like this and how well it streamlines their workflow. Of course, you can still call leads by dialing a phone number and taking down notes. However, with this technology, you are able to quickly go through leads, select a disposition, and go on to the next phone number. Dispositions can each be unique, depending on the campaign. Some dispositions include Busy, No Answer, Left Message, Call Back, etc. They can also be reused in your calling queue if you need to contact that person again. For the person that takes well detailed notes, this proves useful because you can type in comments, questions, and other important information about the call.

For any team looking to increase sales, a predictive dialer is a good source to achieve your goals. This software has no limit as to the number of sales agents that can log in at once and, if permitted, they can sign on their dialing accounts from an office or home setup. This tool has been used by many sales teams to improve their numbers and flood their pipeline with leads. Instead of manually dialing out a long list of phone numbers, predictive dialing allows you upload a list of numbers, provide any necessary information, and the system will automatically dial each number. It is recommended that lists have at least some basic information of the people you calling such as phone number, first and last name, and address. Although this information will be available to the agent, they must always confirm information before continuing on into the sales pitch.

As a manager, you may be given an exclusive “administrator” account, which allows you to oversee all your agents on your predictive dialing system. You can see real-time statistics which may include the number of agents logged on, which campaigns are running, and listen on recorded conversations. Since predictive dialing does record conversations, you can use the recordings for sales and/or customer service training. Predictive dialing has shown to increase productivity, workflow, and sales because of the many features it has to streamline your business. Anywhere from small sales teams to huge call centers, predictive dialing is a great solution for expansion. Try predictive dialing today, optimize your marketing campaigns and get the most out of your marketing dollars.

Selling Your French Property

Monday, January 25th, 2010

Carte Professionelle

The first and most important point to note is that only registered estate agents with a carte professionelle granting a right to undertake transactions sur immeubles et fonds de commerce are permitted to sell properties.

Accordingly, managing agents with a carte professionelle are not permitted to engage in the sale of property.

Nevertheless, you will come across self-employed agents commercial who are affiliated to one or more estate agents. This practice is perfectly legal, provided the property is sold through the auspices of the registered agent, and that it is the registered agent (or notaire) who processes the sale contract and holds the deposit.

The deposit must be held in a third party account and be guaranteed by a third party financial guarantor such as Société de caution mutuelle des professions immobilières et foncières (SOCAF). This body guarantees reimbursement of any funds deposited with them for purchase.

The name of the financial guarantor must be displayed in the office.

Mandat de Vente

Once you have decided upon your estate agent, you will need to enter into a contract with them called a mandat de vente.

Not only must the contract be in writing, but it must also take a particular form.

A contract that is not in writing, or that does not comply with the essential requirements of the law, is invalid.

This document should be distinguished from a bon de visite which is merely a record that an agent has introduced a property to a potential seller. Without being accompanied by a mandat de vente, the agent has no right to any sales commission.

If you sign a mandat, you have seven days to change your mind. The mandat must also make this clear.

You must also be provided with a copy of the mandat, which should include on it the business registration number of the agent.

If you do sign and change your mind within seven days, then you need to notify the estate agent in writing (normally by sending signed tear off declaration to this effect) by a letter sent recorded delivery.

The contract must also be signed prior to the sale taking place.

Valuation

Estate agents in France do not differ that much from their other European counterparts in a tendency to sometimes offering prospective clients inflated valuations in order to obtain instructions.

They do so in the reasonable knowledge that, at some point, the client may be forced to accept a lower valuation, either because no offers have been received, or those offers have been substantially below the asking price.

However, do not always assume that an inflated valuation has been given or is necessarily in the interests of an estate agent.

Estate agents only earn their living if they actually sell a property and it is, therefore, not much good to them if they overvalue a property and never sell it!

The overhead costs of running an estate agency are not inconsiderable and to survive many agents rely on a high turnover of properties. One reason why, in the current market, many agents are having to ask many clients to reduce their price aspirations.

More often than not, therefore, in the current market estate agents will value at the lower end of the range, but whether or not the client accepts their valuation is another matter!

In fairness, the valuation of rural properties (in particular) is a difficult task as the absence of a satisfactory number of comparable sales of similar properties makes it difficult to be precise about the market value of a particular property.

This makes it even more important that you research the area thoroughly to find out about the level of prices.

Property Description

Standards do vary considerably in the level of information provided in the written property details so this is something you need to discuss with your agent.

Whilst estate agents must not provide misleading or inaccurate information, they are under no obligation to describe precisely the properties they have for sale.

Some agents now adopt the general practice of providing detailed property descriptions, but many still only offer only a few lines, where details of room sizes, condition, or precise location are absent or are only covered on a summary basis.

The same is often the case with photos, which may be few in number, taken from a bizarre angle, and of poor quality.

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